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Tech Support Bulletin

October 3, 2011

Critical Issue: Installing SSDs on Touchcomputers & IDS Computer Modules:

Systems with Microsoft Windows® 7 (or Windows XP/POSReady 2009)

Scenario

If you have ordered an SSD (Solid-State Drive) kit to either replace or supplement the factory-installed HDD

(Hard Disk Drive) for your Elo TouchSystems Touchcomputer or IDS Computer Module, you need to take

some VERY IMPORTANT steps before using it to ensure that it works properly and to prevent permanent and

unrecoverable damage to the SSD.

Critical Action Needed:

By default, Windows 7 schedules weekly defragmentation of the HDD/SSD to occur. However,

DEFRAGMENTING an SSD will damage and eventually destroy the device! After installing an SSD in a

Windows system, as soon as the system is rebooted, you MUST IMMEDIATELY take the following steps to

ensure that you do not permanently damage the SSD module:

1. In Windows 7, go to: Start  All Programs  Accessories  System Tools  Task Scheduler (see

below):

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Tech Support Bulletin October 3, 2011 Critical Issue: Installing SSDs on Touchcomputers & IDS Computer Modules: Systems with Microsoft Windo

Tech Support Bulletin 2. On the left side, navigate to “Task Scheduler Library  Microsoft  Windows  Defrag” and look for the “ScheduledDefrag”:

Tech Support Bulletin 2. Now verify that there are NO scheduled tasks for DEFRAG (see below). If there are, delete/remove them and save your ch

Tech Support Bulletin Contacts For more information please contact Elo Technical Support for your region for assistance: http://www.elotouch.com/S

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Elo Touch Solution E536242 Dokumentacja